Legal

Terms of Service

Effective Date: May 18, 2026

1. Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the websites, applications, APIs, and services (collectively, the “Service”) provided by Platfrmr LLC(“Platfrmr,” “we,” “us,” or “our”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and by our Privacy Policy.

If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms, and “you” refers to that organization. If you do not agree to these Terms, do not use the Service.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements and that you are not barred from using the Service under the laws of your jurisdiction or any applicable export-control law.

3. Description of the Service

Platfrmr provides AI-powered agents that help you design, generate, deploy, monitor, and operate software-as-a-service applications on cloud infrastructure. The Service may include code generation, infrastructure provisioning (e.g., Google Cloud Run, Cloud SQL), database migration, deployment automation, monitoring, and related functionality.

We may add, modify, or remove features over time. We will use commercially reasonable efforts to give reasonable notice of material changes that adversely affect existing paid subscriptions.

4. Accounts and Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to:

  • provide accurate, current, and complete information during registration;
  • promptly update your information to keep it accurate;
  • safeguard your password and any API keys or tokens we issue to you;
  • notify us immediately at carl@platfrmr.com of any unauthorized access or use of your account.

We are not liable for any loss or damage arising from your failure to comply with these obligations.

5. Subscriptions, Fees, and Billing

Certain features of the Service are offered on a paid subscription basis. By selecting a paid plan, you agree to pay the fees displayed at the time of purchase. Unless otherwise stated:

  • subscription fees are billed in advance on a recurring basis (monthly or annual) and are non-refundable except as required by law;
  • fees automatically renew at the end of each billing cycle until you cancel;
  • you may cancel at any time from your account settings; cancellation takes effect at the end of the then-current billing period;
  • we may change pricing for new billing periods with at least 30 days’ notice;
  • taxes are your responsibility and may be added at the applicable rate;
  • payments are processed by our third-party payment processor (Stripe); your use of payment services is subject to their terms.

If a payment fails, we may suspend or terminate your access to paid features until payment is resolved.

6. Free Trials and Promotional Offers

We may offer free trials, credits, or promotional pricing from time to time. Unless explicitly stated otherwise, free trials automatically convert to a paid subscription at the end of the trial period using the payment method on file. You may cancel before the trial ends to avoid being charged. Promotional offers are subject to additional terms disclosed at the time of the offer.

7. Acceptable Use

You agree not to, and not to permit any third party to:

  • use the Service for any unlawful, harmful, fraudulent, or infringing purpose;
  • upload, generate, or distribute content that is illegal, defamatory, harassing, hateful, sexually explicit involving minors, or that violates the rights of others;
  • use the Service to develop or deploy malware, spyware, ransomware, botnets, phishing tools, or other malicious software;
  • interfere with, disrupt, overload, or attempt to gain unauthorized access to the Service or related infrastructure;
  • reverse engineer, decompile, or attempt to extract the source code of the Service, except to the extent expressly permitted by law;
  • circumvent rate limits, usage quotas, or authentication mechanisms;
  • use the Service to train competing AI models;
  • resell, sublicense, or otherwise commercially exploit the Service without our express written consent.

We may investigate suspected violations and may suspend or terminate accounts that violate these rules.

8. Your Content and Generated Applications

“Your Content” means any prompts, business descriptions, data, code, configurations, or other materials you submit to the Service, and any applications, code, or infrastructure outputs generated for you through the Service (“Generated Applications”).

As between you and Platfrmr, you retain all right, title, and interest in and to Your Content and Generated Applications. You grant Platfrmr a worldwide, non-exclusive, royalty-free license to host, copy, transmit, process, display, and modify Your Content solely to provide, secure, and improve the Service and to comply with legal obligations.

You are solely responsible for Your Content, your Generated Applications, your end users, and your compliance with applicable laws (including data protection, consumer protection, and intellectual property laws). You must provide your own privacy policy and terms of service to the end users of your Generated Applications.

You represent and warrant that you have all rights necessary to submit Your Content to the Service and that neither Your Content nor your use of the Service infringes the intellectual property or other rights of any third party.

9. AI-Generated Output Disclaimer

The Service uses large language models and other AI systems to produce text, code, configuration, documentation, and other output (“Output”). AI Output may contain errors, omissions, security vulnerabilities, insecure defaults, hallucinated APIs, licensing conflicts, or content that is not appropriate for your use case. Similar inputs may produce similar Output for other users.

You are responsible for reviewing, testing, and validating Output before using it in production or distributing it to third parties. We make no warranty that Output will be accurate, reliable, secure, non-infringing, fit for any particular purpose, or compliant with any law or standard. You assume all risk arising from your use of Output.

10. Third-Party Services

The Service integrates with third-party services such as Google Cloud Platform, Stripe, Google Analytics, OAuth providers, and AI model providers. Your use of those third-party services is governed by their terms and privacy policies, and you are responsible for complying with them. We are not responsible for the availability, accuracy, or content of third-party services, and we are not liable for any loss or damage arising from your use of them.

11. App Hosting

Platfrmr deploys and hosts your generated app on Platfrmr’s Google Cloud infrastructure. You may delete your hosted app at any time from your Platfrmr dashboard. Platfrmr is not responsible for the availability, accuracy, or content of your generated app once deployed.

12. Intellectual Property

The Service, including all software, designs, text, graphics, logos, and trademarks (other than Your Content), is owned by Platfrmr or its licensors and is protected by intellectual property laws. Except for the limited right to use the Service in accordance with these Terms, no rights are granted to you by implication, estoppel, or otherwise.

13. Feedback

If you provide suggestions, ideas, or other feedback about the Service (“Feedback”), you grant us a perpetual, irrevocable, worldwide, royalty-free license to use and incorporate that Feedback for any purpose without obligation to you.

14. Open-Source Components

Portions of the Service, and code generated by the Service, may include open-source software. Such components are licensed under their respective open-source licenses, which take precedence over these Terms with respect to those components.

15. Suspension and Termination

You may terminate your account at any time by canceling from your account settings. We may suspend or terminate your access to the Service, with or without notice, if:

  • you breach these Terms or our acceptable-use rules;
  • your account becomes delinquent or your payment method fails repeatedly;
  • we are required to do so by law or to respond to a legal request;
  • continued provision of the Service to you presents a security, legal, or operational risk.

Upon termination, your right to use the Service ends. Sections that by their nature should survive termination (including payment obligations, intellectual property, disclaimers, limitations of liability, indemnification, and governing law) will survive. See our Privacy Policy for data retention details.

16. Disclaimer of Warranties

The Service and all Output are provided “as is” and “as available,” without warranties of any kind, whether express, implied, statutory, or otherwise. To the maximum extent permitted by applicable law, Platfrmr disclaims all warranties, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty arising out of course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, error-free, secure, or that defects will be corrected.

17. Limitation of Liability

To the maximum extent permitted by applicable law, in no event will Platfrmr or its officers, directors, employees, agents, or licensors be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, revenue, data, goodwill, or business opportunity, arising out of or related to these Terms or the Service, even if we have been advised of the possibility of such damages.

Platfrmr’s total aggregate liability for any claim arising out of or relating to these Terms or the Service will not exceed the greater of (a) the amount you paid us for the Service in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.

18. Indemnification

You agree to defend, indemnify, and hold harmless Platfrmr and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content or Generated Applications; (b) your use of the Service in violation of these Terms or applicable law; (c) your infringement of any third-party right; or (d) your dealings with the end users of your Generated Applications.

19. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-law principles. Subject to the arbitration provision below, the state and federal courts located in the State of Delaware, United States will have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service.

Informal resolution: Before filing a claim, you agree to first contact us at carl@platfrmr.com and attempt to resolve the dispute informally for at least 60 days.

Binding arbitration; class-action waiver: Any dispute not resolved informally will be resolved by binding arbitration on an individual basis. You and Platfrmr waive any right to participate in a class action or class-wide arbitration. This section does not prevent either party from seeking injunctive relief in court for the infringement or misappropriation of intellectual property.

20. Changes to the Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a prominent notice in the Service before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance of the changes. If you do not agree to the revised Terms, you must stop using the Service.

21. Miscellaneous

  • Entire agreement. These Terms and the documents referenced herein constitute the entire agreement between you and Platfrmr regarding the Service.
  • Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.
  • No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
  • Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
  • Force majeure. We are not liable for any failure or delay in performance due to events beyond our reasonable control.
  • Notices. We may give notice via email, in-product messaging, or by posting on the Service. You may give notice to us at carl@platfrmr.com.

22. Contact Us

If you have any questions about these Terms, contact us at:

Platfrmr LLC
Email: carl@platfrmr.com